Effective Date: April 21, 2026
1. Introduction
Tri State Realty Advisors, LLC ("we," "our," or "us") is committed to protecting the privacy of our clients, tenants, and contacts. This policy explains how we collect, use, store, and safeguard your personal information, including through our SMS messaging program.
2. Information We Collect
- Name and contact information (phone number, email address, mailing address)
- Property-related information (lease details, inspection schedules, property addresses)
- SMS consent records (date and method of opt-in, opt-out requests)
- Communication history (records of messages sent and received)
3. How We Use Your Information
We use your personal data for specific business functions, including:
- Sending appointment reminders, inspection notices, and property-related updates via SMS
- Managing lease agreements and tenant communications
- Responding to inquiries and providing customer service
Your phone number and personal data will not be shared with any outside party except as required by law.
4. SMS Messaging Program
If you enroll, you consent to receive text communications from us. Message frequency varies based on property and scheduling needs (typically low volume). You may opt out at any time by replying STOP to any message, or reply HELP for assistance. Message and data rates may apply.
5. Data Storage and Security
We store personal information securely and limit access to authorized staff only. We employ reasonable measures to protect against unauthorized access or misuse.
6. Your Rights
- Opt out of SMS communications at any time by replying STOP
- Request access to, correction of, or deletion of your personal information
7. Contact Us
Tri State Realty Advisors, LLC
795 E Lancaster Ave, Suite 290, Villanova, PA 19085
Phone: (302) 448-8618
Email: service@epmhomerentals.com
Web: www.tristaterealty.co
8. Changes to This Policy
We may update this policy from time to time. Updates will appear on this page, and your continued participation signals acceptance of the current policy.